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Customer Service

Shipping & Delivery

Orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order). is in no way responsible for any damage to the order while in transit to the buyer. Payments is proud to use EBS payment gateway for fast, easy and efficient secure payments. All major credit, debit cards and netbanking are accepted.

Privacy & Security respect your privacy and security. We don't collect unnecessary personal information from our customers. Our website is using 256 bit encrypted technology to serve personal pages like registration, login, logout, forgot password and my account. Payment pages are also encrypted with SSL certificate. Please read our privacy policy for more details.
Returns & Replacements
We accept returns in 48 hours from receiving the order. All return orders should be in its original packaging and items should never be used. For more details please read Terms & Conditions page. 
You as a customer agree to our Terms & Conditions and Privacy Policy and hence you are willing to browse and purchase the items from When you place an order from you are bounded by our Terms & Conditions and you are fully aware of what you are ordering. is not responsible for stolen or hijacked accounts and faulty orders which exceeded 48 hours to get the refund. If you have any questions or concerns regarding placing an order please contact our support department to get help. 
Payment, Pricing & Promotions will only accept payments from valid credit cards and shipping address. We will validate your credit / debit card for any fraudulant usage. will offer promotions time to time and promotion deadlines are indicated on the promotion details pages. We will not accept any expired promotional coupon or expired kithna cashback rewards. Every promotion is valid for the promotional period mentioned in the promotion. will not accept any competitor coupons.
Viewing Orders
To view the placed order you can go to My Account page and lookup the history. If you have purchased the item as guest user you can view the order by clicking "Orders & Returns" link from the bottom menu. 
Updating Account Information
Customers are responsible to keep their information uptodate. will not update any customer related information on behalf of any customer. 
Desclaimer Information

The information contained in this website is for general information purposes only. The information is provided by and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.